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Old Feb 14, 20, 11:38 pm
  #9  
blandy62
 
Join Date: Apr 2008
Location: Hong Kong
Programs: asia miles
Posts: 375
Originally Posted by dici View Post
hm... did you use mobile app for booking? Or using desktop pc/laptop for booking?

I never use their mobile app for any flight booking since I always found that it kind of buggy... what the customer service means is try to use desktop pc or laptop to book the flight ticket
Sometimes I can't book with my Amex card on their website but it seems to always work via the app somehow
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