Cant say I've had a good experience so far this AM. Spent 1.5hrs on hold with CX to finally get connected (even though for some reason the audio feed kept dropping) to get told my HKG to DPS flight is still booked but they will do nothing to get me to HKG, even tho the IAD flight is canceled. I mentioned the email I received saying I would be rebooked on a domestic partner flight to another CX flight (assuming JFK) within 36hrs...the CSR said this was a stock email and didn't apply to me, and I was told to call AA since it was a redemption through them, but AA intially told me that CX has to manage the booking.
And now I'm back on hold with AA. Really hoping my honeymoon doesn't get canceled :-(