FlyerTalk Forums - View Single Post - CX forcibly canceled the entire schedule !!
Old Feb 14, 2020, 7:32 am
  #1  
elucidator
 
Join Date: Dec 2019
Programs: HILTON DIAMOND, ONEWOLRD EMERALD
Posts: 6
Angry CX forcibly canceled the entire schedule !!

I have used Oneworld Malaysia Airlines mileage to issue CX awards ticket to Maldives 2020 2/19-2/29 for Business Class. (Family paid business class)
But, 10 days before the trip, got an message it cancelled and rebooked 2/20-2/26

I contacted both Malaysia airlines and Cathay Pacific.
CX, we can do is provide schedule 2/20-26 only, no endorsement
MH, Two choice 1. Cancel without mileage refund, take it, sorry 2. same route, other date, sorry, no endorsement

My family got an endorsement to Qatar airways same date.

I think that economic problem makes CX reduce flight schedule plus wuhan pneumonia. Anyway this is their own problem, Involuntary schedule Chagne.

What can I do? I didn't get any compensation, No millage refund, No endorsement 5 days left.
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