Just Friday night I cleared the last upgrade on MIA-RDU, flying with GF so there's no way in hell I'm sitting in F while she's in Y, told the FA we were swapping as we boarded and the FA even said something along the lines of "aww that's sweet, I love it when that happens."
This story has all the meat to get some legs, good natured CEO gives up F seat for employee in Y that just had surgery, FA flips out and AA's abysmal customer service response.