Originally Posted by
Amygdala28
Many thanks CWS for your speedy reply. I might leave it at that. These compensation claims will end up on file and I always wonder if they might influence an act of goodwill in a situation where I might rely on it.
I made a successful compensation claim at the end of last year and recently received a free upgrade from economy to club, so I don’t think there’s influence on acts of goodwill.