Just booked and received this which may be helpful to some:
Please see general information regarding your upcoming stay with us:
Hotel Policy:
• Resort check in time is 14.00 hrs and check out time is 12.00 hrs.
• Early check-in and late check-out may be requested in advance and are strictly subject to room availability.
• Early check in and Late check out is not possible in the specialty categories such as the Water Villa, 2 Bedroom Family Beach House and 2 Bedroom Overwater Pavilion due to its limited number.
• Early check-in before 12:00 hrs will be charged at 50% of the best flexible rate of the day, excluding breakfast.
• Late check-out until 18:00 hrs will be charged at 50% of the best flexible rate of the day.
• Late check-out after 18:00 hrs will be charged the best flexible rate of the day.
• On arrival, we will be requiring a deposit of US$100 per night for incidental expenses; this can be done as a pre-authorization on a credit card or be paid in cash.
Maximum Occupancy Policy:
The resort’s Maximum occupancy is 3 people only except for Two Bedroom Family Beach. Children 12 years and above are considered adults at our resort hence, adult supplement will apply.
Third adult sharer (12 years and above) will be charged for third person supplement of US$150.00++ (Subject to Taxes, per person per night. Kids below 12 stay for free and will only be subject to green tax of $6 nett per day. However, if you will require extra bed in the room, additional supplement charge is at $60 nett per night, per room.
Kindly advise us on the age of the child if applicable.
Green Tax:
Please be also aware that government of Maldives has imposed Green tax of US$6.00 per person, per day. Green tax of US$6.00 per person, per day will also apply for every 12 hours spent after check-out.
IHG Rewards will cover Green Tax of a Member booked under reward night’s stay. Extra persons travelling with the member will be charged at a rate of US$6.00 Green Tax per person per night.
Speedboat Transfer Option:
Option 1: Shared Transfers
Return Speedboat transfers from Airport to resort and Resort to Airport (Roundtrip) will be at US$229.00nett per Adult/ US$139.00nett per Child (04-11 Years). (Inclusive of 10% Service Charge and 12% GST Tax)
Option 2: Private Transfers
Private Speedboat Transfers (max 4 Guests) USD 549.00nett, per boat per way (Inclusive of 10% Service Charge and 12% GST Tax)
Private Speedboat Transfers (max 8 Guests) USD 981.00nett, per boat per way (Inclusive of 10% Service Charge and 12% GST Tax)
Please be informed that all our resort transfers are arranged based on international flight schedule, hence we would require the flight details 72 hours prior to the arrival day.
Meal Plan:
Please find attached F&B dining. The rate is per person per day and subject to 10% Service Charge and 12% GST.
Please note that meal plan is in our main restaurant, the Kandooma cafe only and is applicable for full length of stay with minimum of 3 nights and all guests in a room must be on the same package.
Kindly advise if any of the guests travelling will have a dietary restriction and/or food allergies so as to update the booking profile.
Recreation Activities:
We have a snorkeling tour on a complimentary basis during the mornings. Equipment for the same is free of use. We also have the free use of kayaking equipment for 1 hour and succeeding hours will be on chargeable basis. Slot and equipment is subject to t availability.
Please note that all water sports activities are subject to weather condition. Please also see price list for other water sports activities available in our island.
Surf Holiday (April – October):
Please note that we have appointed The Perfect Wave Australia as our exclusive agent during surf season (April – October) for Surf Packages and accommodation to Kandooma and the surf numbers on Island are restricted to 50 Surfers maximum per day. Hence there will be a compulsory Surf Package surcharge for all Surfers to the Island which will include access to Kandooma Right Surf break and surf transfers to other breaks twice daily.
In order to manage the Surfer numbers on the island, we no longer take any direct bookings for Surf Holidays and all Surf Package bookings and accommodation would need to be made via The Perfect Wave Australia who will provide you with surf packages and accommodation to our Resort. They can be contacted at
[email protected].
Prohibited imports:
- Pornographic literature, idols of worship, pork products and certain other animal products, explosives, weapons or drugs may not be imported.
- Alcoholic beverages cannot be imported without an official license. Drugs are strictly prohibited; the penalty for importing drugs for personal or other use is life imprisonment.
Obtaining Tourist Visa:
- The free 30 days visa is granted upon complying with the following procedures.
- Visitor should have a valid passport or travel documents authorized by a sovereign state.
- Visitor should have valid return ticket to exit the Maldives.
- Visitor should have financial capacity to cover the expenses for the duration of the stay or confirmed reservations from a tourist Hotel or Resort in the Maldives. The financial capacity is measured by US$100 + US$50 dollars per day.
- Visit the website of the Department of Immigration and Emigration
http://www.immigration.gov.mv for detailed information about Tourist Visa and Immigration requirements.
Currency Accepted:
If you intend to use cash to settle your account please note that the bank regulations in the Maldives allow us to only accept USD, EURO, POUND, AUD, YEN & SGD. Damaged currency that is badly soiled, defaced, disintegrated, limp, torn, stapled or otherwise “worn out,” or were printed earlier than 2003 unfortunately cannot be accepted as payment at the resort, as they will not be accepted by the Banks.
Credit Card Accepted:
We accept Visa, Master and AMEX credit card for credit card payments.
Note for IHG Platinum and Spire Elite Member, complimentary room upgrade to the next room category is part of your benefit however, kindly be reminded that it is strictly subject to availability upon arrival. Furthermore, please note that Overwater villa, Two Bedroom Family Beach House and Overwater Pavilion is exempted to any complimentary room upgrade as it is our specialty room with a very limited numbers.
Hope the above information helpful and look forward to welcoming you as our valued guest to Holiday Inn Resort Kandooma.
