I have a discounted TAP J ticket one-way LIS-JFK that is fully refundable, cancellation at any time. I will need to cancel - the trip is still 2 months away. I believe it states that because it's a discounted ticket (was one of their Spring20 fares that discounted the higher refundable J fares) has to call though to cancel this. It was booked in U.S. dollars on the TAP U.S. website. Will they charge a fee for calling instead of doing it online (which it says you can't). Any advice? Reading over the posts I'm leery about getting pulled under the rug by TAP. I have all the receipts, emails from the ticketing which states the fare rules, but again does TAP do anything honestly? Thank you in advance.