FlyerTalk Forums - View Single Post - Storm warning Saturday and Sunday 15-16 Feb
Old Feb 11, 2020, 5:09 am
  #8  
volar
 
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 847
I was affected by the storm last weekend and can confirm what CWS says above - email notifications came through several hours after the flight was cancelled (I found out by checking the app) however SMS notification was non-existent, despite my details being up to date.

Definitely keep the BA Holidays duty number to hand - when I called them I got though immediately and they were able to sort me out very quickly and with minimal fuss.
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