Originally Posted by
VegasGambler
... The DOT will definitely have a problem with there being a pattern of AA unilaterally shutting down accounts and confiscating miles for no defensible reason -- this constitutes unfair and deceptive business practices. More complaints makes it more likely that the DOT investigates this thoroughly.
What, in DOT’s history, gives you this level
of confidence? Has anyone found a single example of DOT caring about FF accounts being terminated?