Originally Posted by
cheaptom
No doubt. But I wonder if some DOT workers who skim these complaints are beginning to notice a bunch of "AA terminated my miles" complaints. One or two or even dozens won't get on the DOT's radar I bet, but if they keep coming...who knows.
The DOT is unlikely to care regardless of the volume, but I bet there will prove to be a weakness in numbers in this case as far as recourse. If AA terminated only a few people, it might be easy to find a sympathetic judge somewhere who sees it as the big company picking on the little guy. But if AA shows a pattern across thousands of people, the individuals start looking less sympathetic. That’s why I’m surprised there are still no known lawsuits.