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Old Feb 10, 2020, 11:46 am
  #2387  
joe_miami
Suspended
 
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Originally Posted by cheaptom
No doubt. But I wonder if some DOT workers who skim these complaints are beginning to notice a bunch of "AA terminated my miles" complaints. One or two or even dozens won't get on the DOT's radar I bet, but if they keep coming...who knows.
The DOT is unlikely to care regardless of the volume, but I bet there will prove to be a weakness in numbers in this case as far as recourse. If AA terminated only a few people, it might be easy to find a sympathetic judge somewhere who sees it as the big company picking on the little guy. But if AA shows a pattern across thousands of people, the individuals start looking less sympathetic. That’s why I’m surprised there are still no known lawsuits.
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