FlyerTalk Forums - View Single Post - Accessible room option on reservation
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Old Feb 9, 2020, 8:20 am
  #10  
bamboola
 
Join Date: Aug 2001
Posts: 1,338
I had the same issue on all my upcoming reservations. I called the Diamond Desk, who forwarded me to Guest Assistance. A rep manually removed the accessible comment from all my reservations, except for one that wouldn't go away. On that one, the rep inserted a note that an accessible room was not needed.
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