Originally Posted by
balsingh
I called them and asked about that. As far as they were concerned, there was no issue and the account had no lock or restriction in place. Did you speak to their Customer Care team? If so, I found them to be completely useless on all the occasions I spoke to them as there is no clear escalation process when there is an issue.
Dear Balsingh,
I am sorry to read about the inconvenience you have faced. Could you kindly share with us your membership number ?
With my best regards,
Amy