Originally Posted by
ankomonkey
2 UK accounts (mine and wife's) - both have increased points balances today. When I checked redemption history, a number in each account are marked as "Failed" and the points have been refunded. I don't keep strict records, but I'm pretty sure some but not all were successful redemptions with points received in Iberia and Hilton.
There's something up. I made a Hilton redemption a couple of days ago, got the confirmation email, and it's currently in Pending status. I wasn't paying close attention so can't be sure, but I don't think my points balance went down.