Old Feb 4, 20, 7:59 pm
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,303
The hotels "position" the guest in the upgrades. At times the room changes from a standard room to a deluxe room to a suite and back to a standard room. And yes timing is a factor as a late arrival can result in either a room upgrade or a room downgrade.
view-with-a-room is offline