FlyerTalk Forums - View Single Post - Cleaning crew theft of wallet left in seat pocket on AA flight
Old Feb 3, 2020, 3:34 pm
  #4  
jridge
 
Join Date: May 2003
Programs: OW Emerald
Posts: 1,452
Originally Posted by eeknight
the loss was their fault via their employee they failed to properly screen. Should I give up or is there some other way to escalate this to get a few hundred comp for the wallet and cash?
I guess maybe it depends on the state, but I would have thought that most likely it is not AA's employee but from a subcontracted firm and AA did not do the screening? That wouldn't absolve AA, but it would make the issue more about the actual loss.
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