Originally Posted by
eeknight
the loss was their fault via their employee they failed to properly screen. Should I give up or is there some other way to escalate this to get a few hundred comp for the wallet and cash?
I guess maybe it depends on the state, but I would have thought that most likely it is not AA's employee but from a subcontracted firm and AA did not do the screening? That wouldn't absolve AA, but it would make the issue more about the actual loss.