Originally Posted by
rankourabu
I changed LX to LO, so there would have been YQ due. The agent tried with her help desk to recalculate, but they failed, and just pushed it through ....
The change fee was attempted to be collected, but she'd get a "techincal error" everytime I'd enter my card.... so .. that was that.
When this happened to me (YQ recalc failed) the agent said it'll all be alright and then it didn't ticket a couple days later. Had to call in again and then a SECOND agent said it was because YQ wasn't correctly re-calculated so I had to pay first - despite what the first agent said.
-shrugs-