FlyerTalk Forums - View Single Post - COVID19 / Best Assessment as to "Secondary" Impacts on UA/M+ in 2020 from Black Swans
Old Feb 1, 2020, 10:28 pm
  #5  
kb1992
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Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
I have several GS friends who told me that their firms have not only suspended all travel to China, but also most of the Asia as well. Indefinitely.

For them, travel to other places like Europe won’t make up for GS qualification in 2020. It will be interesting to see how UA handles current GS with $30K spend by the end of year due to drastic reduction of TPAC travel.

Two months of suspension of China operation (only SFO HKG) remains) represents huge loss of revenue for UA. Nobody knows how this virus will eventually evolve.

I fear that the worst has yet to come, for UA. At some point the management needs to realize the importance of long term customer loyalty.
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