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Old Feb 1, 2020, 10:54 am
  #2176  
LWT3
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by radonc1
If one does a quick and dirty count of the amount of money AA lost on free tickets alone, it is easily within tens of thousands of dollars (if not more). If some (or all) of the flights were in J or F, the sums are even more revealing.

It does not surprise me that AA (once they figured it out) wanted to axe as many of the players as possible. With the losses that they incurred, I imagine that they will be more than willing to contest any legal questions that may arise from this.

One quick question I had from the post. Is the member actually banned from the AA program, or do they just have to start from ground zero with a new accounnt?
It's not at all clear to me that AA lost money. Citi paid them a fortune for the miles, so instead of a customer giving AA cash for the flight, Citi did. The catch is that by banning people, AA gets to keep the money Citi paid them and not incur the expense of letting people fly.
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