FlyerTalk Forums - View Single Post - Accor Coronavirus Policy (bookings, status etc.)
Old Jan 31, 2020, 9:44 am
  #10  
johnirvine
 
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
Cancellation of Non-Refundable Bookings Due to Corona Virus

It may be of relevance to summarise experience with how Accor hotels are dealing with cancellation of non-refundable pre-paid bookings. I have just cancelled two rooms booked for February 6th at the Ibis Styles Singapore on MacPherson. They immediately responded positively by agreeing to waive the normal booking conditions. Excellent behaviour by Ibis Singapore!
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