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Old Jan 30, 20, 5:14 am
  #10  
ramakk
 
Join Date: Jan 2012
Posts: 38
Originally Posted by yyznomad View Post
From your first post, what did AI say to your wife when they didn't want to honour her ticket to travel onward? Was there some sort of change in itinerary that wasn't communicated initially?
She collected the bags after customs. AI said that you cannot handover the bags right there because she had no boarding pass and the bags had not been tagged through. AI at the arrivals area asked her to go to the gate to get the boarding pass. All she had at that time was an AC confirmation mentioning AC flt # NOT Air India flt #. That was not enough to enter the airport. Again, what is the point of an alliance when i could have done better by buying a separate ticket for the BOM-MAA segment. In any case she reached home 6 hours late. All's well.
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