Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Who are UA's "best customers?"
Originally Posted by
dilanesp
A couple of observations:
2. It should be obvious that paying J passengers are higher on the totem pole than Golds flying Y. As I said, this IS a devaluation, but I don't object in principle to the idea that business class passengers get into lounges not available to Golds. This already happens at Polaris lounges.
I agree with this except for upper-tier UA's. For someone low tier elite like me, I agree, the J passenger is more valuable than me. But when you reach 1K and GS, I feel the 1K and GS who spend over $20K with the airline and $50K for GS (rough ballpark figure) are more valuable than someone who might be paying a one time $2-3K for J with UA. This kinda axes those people if in economy. Understandably more people at that tier are probably flying more F and J than lower tier elites, but for those that are flying economy, it kinda sucks for them.
Last edited by WineCountryUA; Jan 30, 2020 at 5:28 pm
Reason: created a new thread on this sub-topic