FlyerTalk Forums - View Single Post - Does Chase care about customer retention?

Jan 29, 2020, 7:58 am

#6

Often1

Suspended

Join Date: Aug 2010

Location: DCA

Programs: UA US CO AA DL FL

Posts: 50,262

It means exactly what Chase says, "we're sorry to hear that." If you don't see value in any product or service, why on earth are you spending money on it in the first place?

Just cancel the card and move on.

Reply