Originally Posted by
corporate-wage-slave
CEDR applies. As mentioned some months ago, it's best not to over-extend the dialogue, just submit the CEDR claim, which you can do as a Canadian resident, on the basis of non payment of Right to Care, and if you wish any other costs, reimbursement or compensation that you feel are owed to you under EC261. The onus is on BA to ensure you get the EC261 payment and for Right to Care there is no point making this more complicated.
CEDR has a backlog at the moment (due to the pilots' strikes) so they seem to be operating about 2 weeks longer than normal, But most of the strike cases are now solved so hopefully this won't be too long a delay.
Keep it simple! It's only hassle because you have allowed it to become so.
Well another half dozen phone calls and webforms (which have gone answered) and I finally reached the end of my rope. Rep today basically said too bad, we paid it and it isn’t our problem that it was sent to the wrong account and returned and then hung up on me. Filed CEDR docs today.