Originally Posted by
pokfur
Do you still have your boarding pass? And does it state your Krisflyer number on your boarding pass? If it does, then you should send a picture of it to SQ. Sometimes it happens and the miles disappear into thin air but it is recorded as “credited” because a number was on the system.
Yes, I still keep it and my KF number was printed on the boarding pass.
I sent the boarding pass along with the e-ticket as well as the evidence via the online form. Should I send it via e-mail? To what address?
Started to give up and perhaps let 4000-ish miles vanished.