Old Jan 27, 20, 12:37 am
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 1,951
It sounds like you volunteered at the kiosk and then asked about it at the check-in/ticketing area before security. They're not the ones who would offer VDB compensation. That happens at your gate, and it only usually starts to happen around 45 minutes before departure, which is well past when you would want to be at ticketing.
steveholt is offline