Originally Posted by
chemengin
Currently on a 777-200 in business class (lie flat) from IAD-SFO and non of the IFE is working at all. What’s a reasonable comp to ask for?
per se you don't ask for a specific amount, UA will look at the issue, your status and your cabin and get you an offer. I would suppose you will receive an email (if this is plane-wide on landing).
My expectation would be $50 to $150 depending on the above answers.