Originally Posted by Sandeep1

I redeemed a large chunk of miles for a first class flight from LAX to SIN. The LAX-NRT leg was laughably bad. Power went out somewhere in the first half of the flight. I woke up to a child playing her private iPad loudly and when I asked the FAs what the heck was going on, they said the IFE was out due to a power failure. Seats wouldn't recline either obviously as the power buttons were out. No running water in the bathroom. The power never came back during the flight so I was basically staring out my window waiting to land (5 hours or so).

Here is the kicker.. I was given vouchers worth 400 SGD that can be used on Krisflyer shopping catalogue. After leaving the plane, I was handed a letter of apology and a "gift" as an apology. That gift was a universal charger.

Nice try Singapore, nice try.