FlyerTalk Forums - View Single Post - Is trusted Traveler or Biometric program really worth it ?
Old Sep 10, 2004 | 1:32 pm
  #1  
swanscn
20 Years on Site
 
Join Date: Feb 2004
Location: Somewhere between Singapore and the US
Programs: Qantas Platinum, SQ Krisflyer PPS, UA 1p, Marriot Lifetime Platinum, American EXP
Posts: 989
Is trusted Traveler or Biometric program really worth it ?

I would like to pose this question to all the other frequent travelers out there. I do not think these programs are need or even wise. If the goal of these programs is to get people moving through airports quicker, why not use more scanners and people. While I agree there will be a cost associated with these programs will it be any greater then inventing all new programs ? For example I fly in and out of Philadelphia multiple times each week. The past few weeks I have been leaving in the early evening (between 17:00 and 18:00) through Terminals B or C (Busiest terminals at the airport). In every case there have only been 2 scanners operating at each entry point. One was being used for secondary screening the other for everyone else. This leads to very long lines while the other for scanners at each location are not in use. (I am not placing blame on any personnel).

It is my idea that instead of spending the money to create a new program we spend it to hire enough people to man all the available scanners at the busy times. And in the case of the airports that need more scanners go out and get them. That I think would be money better spent.

Just my thoughts looking forward to reading yours.

Last edited by swanscn; Sep 10, 2004 at 1:35 pm Reason: spelling
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