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Old Jan 24, 2020, 7:32 pm
  #66  
Kmxu
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
Originally Posted by mike2003242
A family of four could be on the hook for over $1,000 on change fees. This could effectively cause them to go ahead and cancel their vacation instead of going and losing the majority of their flight tickets. Extremely short sighted from UA.
The change fees are $150 per person.

I did call twice for changing ticket today. The original flight was upgraded to Polaris, but both agents’ supervisors said that I could not keep the upgrade. I could only booked into original class of service. So, I had no choice on this unless I found PZ spaces.
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