Originally Posted by
compddd
Sounds like they just turned the airline credit section of the card for 2020 off so they can manually review everything.
Just so I understand.... The working theory is that, in an effort to save money, CNB (the
38th largest bank in the United States) is now paying staff to manually review each and every transaction coded to a domestic airline? All this in the hopes of spotting some AA gift card transactions? I would have to imagine that CNB would be spending more in man-hours on such a monumental project then they would potentially save.