How long to do a manual upgrade?
Hi everyone,
I was 80 points short of Gold when my tier points end of year date was reached (on the 8th I think that's the same as everyone). I called BA up and they were very helpful and said, they could give me two weeks grace to make up the points. I managed to do this and called them Monday to ask them to upgrade me to Gold as per our previous conversation. The guy was polite but equally non-committal and said back office would need to do this manually. Does anyone know how long this process can take?
thank you
M