Now, YVR security came up and told ANA you’re not allowed to leave the luggage. Either all of them stay here or one of them stayed to collect the offloaded luggage.
YVR Security? Really? They just walked up to the gate.
Something doesn't make sense here.
My brother got stranded in YVR - denied boarding.
I guess this is a real denied boarding situation. ANA needs to pay up.
https://otc-cta.gc.ca/eng/denied-boarding-a-guide
Compensation
In all denied boarding cases within the airline's control except those required for safety, the airline must compensate the passenger for the inconvenience. The amount of compensation depends on how late the passenger arrives at the final destination, compared to the arrival time on their original itinerary. Specifically, airlines must pay:
- $900 if the passenger arrives less than six hours;
- $1,800 if the passenger arrives six hours or more, but less than nine hours; and
- $2,400, if the passenger arrives nine hours or more late.