Originally Posted by
kapitanflyer
This is exactly what I want to know and I have written proof contradicting what they are saying. The voucher says "controllable delay" which is mechanical issue but the reimbursement refusal letter says "Weather delay"
Air Canada's new Amadeus Altea Passenger Service System brings new capabilities to the airline, including the ability to control the weather. You are simply one of the first to experience the new 'controllable weather delay' function.