FlyerTalk Forums - View Single Post - Can Air Canada lie about the reason for delay?
Old Jan 18, 2020, 6:40 pm
  #5  
gregster
 
Join Date: Jan 2014
Programs: AC 35K, Hilton Diamond
Posts: 232
Originally Posted by MQS007
I was on a fight that was delayed by 4 hours last week. At 1 AM the day of the departure I was told my 4 pm departure was late due to "late arrival of aircraft". I saw that the aircraft had had a technical issue. However, when I got the the airport for my departure back to YYZ I was told the aircraft was late due to weather in Toronto. All communications from Air Canada.
I had similar experiences this week, in one case a 10 minute late inbound changed to a 3 hour departure delay due to "weather". While the delay commentary becoming more opaque in EF was likely due to the Amadeus transition (and IMO those details are sorely missed), it seems like no coincidence that all of these changes are timed around the new delay provisions on the pax bill of rights.
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