Originally Posted by
burntoc
my trip from PHX to SNA include a late night mechanical flight cancellation
I filled in the form to register a complaint and I've heard not a peep in over 24 hours
Sorry, but I think you have very unrealistic expectations.
I'd expect a 24h turnoaround in a complaint for serious safety and health problems (the pilot entered the cockpit with a bottle of vodka, my food had worms on it etc).
Compensation for a cancelled flight, sorry, but it does not need to be addressed in 24h.