Originally Posted by
LothianLad
Now gone to BA now as per below;
On 27-Nov-2019, CEDR received an application for adjudication with XXXXX that has passed the initial case intake review. In accordance with the Rules, British Airways has 15 working days to:
• Attempt to settle the dispute with the customer via this platform
• Object to the adjudication on grounds of eligibility
• Submit a written Defence to the claim
What’s the likely outcome, BA just settle (hopefully)? Quick synopsis of the claim which was detailed on the 2019 thread, BA LHR to LCA departed 2:57 late due to aircraft going technical with replacement rquired, and arrived 3:08 late, BA trying to claim the 11 minutes was due to weather conditions therefore not their fault (there was no adverse weather en-route). They have also already paid out without quibble to a friend on same flight.
So today, a settlement offer received from BA for €400 each so a resolution at last.
Quite why BA didn't settle when first contacted I don't know. Well I do know, it's to ensure the minimal amount of passengers get paid compensation. Pretty poor behaviour.
Either way, thanks to everyone who chipped in with info.