almostfrench0612

I'm wondering if a lurker might be able to help me with my case as I am not having much luck with Marriott Bonvoy and the representatives are not terribly helpful sadly. I had a stay over NYE - 5 nights from 12/27 to 1/1 that got me exactly to 100 nights. My spend before this stay was just over $18k and my stay was over $4k. Marriott credited the nights to 2019 and the $$ to 2020. they won't change this and have referenced the above policy. But when I called to double check before booking (and after booking) nobody referenced such a policy. I cannot find it in the T&Cs anywhere that the spend credits to day of check out. surely something can be done to fix this? it doesn't feel right that I did all the work and spent the money but now Marriott won't award the appropriate status. 4/5 nights of $$$ were accrued during 2019 so the policy makes no sense to me. is there any way to fix this? i used both my of my awards (PLT and Titanium) for the extra elite nights to get to 100 nights. so now I have lost the ability to select SNAs as well on top of all this. it's so incredibly frustrating. are there any other cases such as this?