FlyerTalk Forums - View Single Post - Can't access manage my booking?!
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Old Jan 15, 2020, 2:24 pm
  #1  
SuperGirl123
 
Join Date: Jan 2020
Posts: 28
Can't access manage my booking?!

Hey,

Wondering if anyone can help.

I booked a flight last week through British airways from Edinburgh to Multan (Pakistan) which is travelling on Qatar Airways. This booking I managed to access fine on Qatar website.

Subsequently my family members have also made a booking for the same flights, again through BA flying on Qatar. However they cannot access their bookings on the Qatar website?? Is this because the surname is the same but 2 different booking numbers? The error message that comes up is:

'The system is unable to retrieve this trip, please contact your Travel Support Desk. (141 - 284)."

We need to be able to access this booking as we need to book wheelchair assistance for my younger sister who is disabled!

Thanks in advance!
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