Originally Posted by
Unimatrix One
I raised this point with them and even told them that the JL website says you can use your online BP at JFK (nothing about needing to get a new BP at the airport). They just gave me an annoyed look and treated me like I was the weird one. (They were pretty rude and un-JAL-like.)
I echo your comment. Have come across this reaction when you ask someone anything which is out of the norm for them. Either they don't know what to do or how to answer the question so either wave their hands in you face and shake their head or just ignore you. I thought it was the lack of English speaking/understanding skills (something that is very common in Japan everywhere) but its seems not necessarily to be the case. If they don't like your question, they just wave you away, and sometimes quite rudely.