FlyerTalk Forums - View Single Post - American Ranked Last Again in Operational Performance (WSJ Jan 2020)
Old Jan 15, 2020, 9:45 am
  #10  
bitterproffit
 
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,224
IDB 9 vs 15,000 is quite a difference

Regardless of the amount Delta offers.

If the shocking difference was because Delta just throws a ton more money at passengers, then why are their earnings better?

That doesn't make sense.

The discrepancy points to a complete difference in how AA and DL sees their customers.
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