FlyerTalk Forums - View Single Post - UA proactively cancelling segments thinking you'll misconnect is a bad idea
Old Jan 14, 2020, 7:51 pm
  #15  
jsloan
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Originally Posted by pushmyredbutton
From what I understand, UA added a protection flight, but un-checked me in and offloaded me from the original NH835 at the last minute. United had control of the ticket, and NH, for whatever reason, couldn't regain control from UA and reinstate the segment before departure.
I simply do not believe that. I agree with stevenshev -- that sounds like something NH made up to cover for a computer issue. Whether the issue was on UA's side or NH's, I don't know, but I don't think that they were proactively un-checking you in from an OAL flight on the assumption that you wouldn't make it.

Originally Posted by pushmyredbutton
The reservation still shows the flight I should have been allowed to board, so that's why I'm puzzled as well:
Further evidence that UA didn't do what NH accused them of.
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