Originally Posted by
newyorkgeorge
The OP is considering buying an AC membership. I've found that the AC staff will be very proactive in helping with re-routes compared to a TA or GA that just wants you to go away and accept whatever you are being told. It's AC staff that will make a telephone call to make something happen. Doing your own research helps them help you. The AC staff can also find out the true story behind a mechanical delay other than the detail less story you get from a GA.
That's good to know, I never thought that the AC staff would help with issues like that. For the most part I've been happy with calling in the 1-800 number for the Platinum members, I've almost always been addressed with no wait and by competent reps. Not as fancy as the EXP or CK line, I'm sure, but it's still nice to have. I'll definitely take that into consideration with buying the AC membership. Thanks for that