FlyerTalk Forums - View Single Post - The 2020 BA compensation thread: Your guide to Regulation EC261/2004

Jan 13, 2020, 2:57 am

#64

LothianLad

Join Date: Sep 2006

Location: Ecosse

Programs: BAEC

Posts: 77

Quote:

Originally Posted by LothianLad

Ah, the old thread has been shut so I can't refer back to my ongoing claim, bit of a bugger.

Anyway, there seems to be delays at CEDR, receive this today;

“Dear Passenger
We wish to advise you that your application for CEDR’s Aviation Adjudication Scheme is valid and can progress to the next stage of the process.
However, due to an influx of cases at British Airways, there will be a slight delay in our office sending these over for a response. Rest assured that the case will have a final decision submitted within 90 calendar days of being sent over to the airline.
We apologise for any inconvenience this has caused you.
Kind regards
CEDR”

Now gone to BA now as per below;

On 27-Nov-2019, CEDR received an application for adjudication with XXXXX that has passed the initial case intake review. In accordance with the Rules, British Airways has 15 working days to:

• Attempt to settle the dispute with the customer via this platform
• Object to the adjudication on grounds of eligibility
• Submit a written Defence to the claim

What’s the likely outcome, BA just settle (hopefully)? Quick synopsis of the claim which was detailed on the 2019 thread, BA LHR to LCA departed 2:57 late due to aircraft going technical with replacement rquired, and arrived 3:08 late, BA trying to claim the 11 minutes was due to weather conditions therefore not their fault (there was no adverse weather en-route). They have also already paid out without quibble to a friend on same flight.