FlyerTalk Forums - View Single Post - I Lost 465,000 Points + a Free Night Cert in One Day
Old Jan 13, 2020, 2:16 am
  #31  
GrizShel
 
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
Can anyone decipher this latest response from Marriott Customer Care? I have no idea what this means:
Thank you for your reply. When you said it was changed without your consent, the fraudulent activity would make sure that no one could make changed to your account again.

Your patience is appreciated while your account is reviewed.

If you have additional questions, please let me know by responding to this email.

We appreciate your patronage. Thank you again for choosing Marriott Bonvoy.

Sincerely,
:
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