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Old Jan 11, 20, 7:51 am
  #2  
escapefromphl
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 3,519
Originally Posted by nobodyherebutme View Post
That, and seeing the reservation disappear from the app makes me think that all was well until the hotel started processing the reservation today.
Yes that is likely what happened, they probably tried
to merge the reservations or something.
Ask to speak to the manager and politely explain what happened, Iím guessing they should be able to do an adjustment.
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