Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
I had an earlier experience of an involuntary downgrade due to a delay with a missed connection. Both flights were AY-coded but operated by BA. I ended up getting the EU261 delay compensation from BA. For the involuntary downgrade BA pointed me to AY, who ended up refunding less than 100 euros for a transatlantic flight downgrade from PE to Y. Downgrade was thus on the longest leg of the journey. Needless to say, I was extremely disappointed but did not have the time and energy to pursue this further. Despite asking, I never got any information on how the refund was calculated, but my gut tells me it was the pro rata amount of the impacted segment fare minus the pro rata amount of the highest possible Y fare.
Re points, original routing credit was promptly issued by AY.