Originally Posted by
UKtravelbear
Put a reasonable alternative to them and see what you say.
A 10 minute connection is not goign to happen and they will catch it sooner rather than later.
As long as you start in MSP and end up in LHR and then DEL they should be amenable to changes as long as it's a pretty direct routing so MSP to another VS/DL TATL base so JFK or ATL for example.
Feed the flight numbers to the VS agent to make it easier for them.
I was pretty stunned at how powerless the agent was. Absolutely unable to find anything in my booking class, 6+ months out, on multiple days, and all they could come up with was the above routing.