FlyerTalk Forums - View Single Post - Domestic flight booked on JL website, cannot register OW number
Old Jan 9, 2020, 3:20 pm
  #2  
Wasabi Tofu
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Me too. since last November, or December.

Unfortunately, you couldn't retrieve your domestic site booking record when you register BA FFP number.
YES, 'WHEN REGSITERED BA No.'.

You got the error message when enter your BA FFP number at JAL domestic booking site.
Actually, your FFP number is registered properly.
But somehow, just after FFP number is registered, no longer JAL site couldn't retrieve your booking record.

Some JAL call center people know this problem. but they don't expect near term fix.
So, you have to call JAL call center to change seats, change booking, cancel booking.
If you ask the call center to remove your FFP number, you can access your booking via web.

BTW, I fly more than 40 domestic JAL flights as a BA member annually. It's so annoying.
Wasabi Tofu is offline