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Old Jan 6, 2020, 3:56 pm
  #1  
_ra_
 
Join Date: Mar 2016
Location: HEL
Programs: AY Platinum, Hilton Gold, Marriott Gold, GC Jade
Posts: 102
Involuntary downgrade

Looking for some advise from the brain trust here. Here’s the situation: I had a business class ticket for a two-leg journey to the US. First leg from HEL to US on AY, second leg US domestic on AA. A combination of heavy headwinds and dog slow US immigration caused me to miss my connection. AA set me up in a hotel and rebooked me for the next morning, but first class was already sold out, and I ended up traveling in 58Ö. So I’ve paid for a first class seat but got to travel in coach.

Now, the question is whether I would be entitled to any compensation for the downgrade, and if so, from whom (AA or AY)? Both flights were AY coded, although the downgraded leg obviously operated by AA. The decision to downgrade was made by AA, but the reason for having to rebook in the first place was AY.
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