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Old Jan 3, 2020, 2:20 pm
  #757  
radonc1
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,373
I just wanted to follow up on my attempt to purchase a SMGC with my Citi World MC.

I went in and asked to buy a single $1000 card. When I used my Citicard, the purchase was declined .....again.....as usual

However, I used my phone to let Citi fraud know that I was purchasing the item and a simple text message to them unfroze the account.

The difference today was that the young lady behind the desk let me use the now unfrozen Citicard to complete the purchase. She is new and I suspect that she just didn't know the SM rule about not permitting one to use a just declined cc to purchase GCs.
So I got my card, but in the normal SM world, I would not have been able to use this CC.
OTOH, maybe SM has changed their rules. So other DPs on this would be helpful.
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